Questions? Feedback? powered by Olark live chat software

RPS Claims

Resources RPS Claims

Based in Covington, LA with claims professionals strategically placed in RPS regional offices throughout the U.S., RPS Claims is prepared to manage claims involving its various binding authorities with a high degree of professionalism and integrity.

Our strategy focuses on providing a prompt central claim intake procedure to insure that the customer’s first impression is a good one. With a strict initial assessment process, RPS Claims will determine the type of claim, the existence or non-existence of coverage, severity, initial reserve and which approved adjuster to appropriately assign the claim. All claims will be assigned to an in-house claims examiner who will monitor the adjustment process, communicate with the insured and carrier, review the adjuster report and process payment when such is called for. Each examiner is appropriately licensed and trained to maintain high standards, focusing on customer service while also protecting the interest of the carrier. Compliance with all statutory requirements is emphasized.

In addition to traditional claims oversight, RPS Claims will offer quality assurance audits, subrogation, salvage and litigation management as well as providing underwriting alerts when claim trends are spotted. RPS is truly providing a 360 degree approach to claims.

Let's Get in Touch

Please feel free to get in touch with us any time regarding our products and services.  We love to receive feedback from our customers.

Knowledge Center

Showing 1 - 6 of 10

FNOL Manual

This helpful guide provides step-by-step instructions, walking you through our First Notice of Loss (FNOL) process.

Automobile Preparedness

Automobile accident preparedness - this disaster preparedness document offers tips and a checklist to help you be prepared in the event of an auto acc…

Blizzard Disaster Preparedness

How to prepare for a blizzard and what to do after winter weather strikes.

Earthquake Disaster Preparedness

Surviving an earthquake requires preparation, planning, and practice. Learn what to do before, during, and after an earthquake hits.

Flood Disaster Preparedness

Get prepared before the next flood. Learn the terms of flood hazards, risks of driving in flood conditions, and what to do before, during, and after a…

Hurricane Disaster Preparedness

Learn how to prepare your emergency kit, develop or family communication plan, as well as what to do during all stages of the tropical storm.

Contact Us

RPS Claims is committed to providing you and the insured with quality claims management services and personalized attention. Furthermore, our dedicated in-house call center is capable of handling large call volumes in the event of a catastrophic situation such as a hurricane or earthquake. These are just a few ways we are providing a 360 degree approach to claims.

  • Mailing Address
    190 New Camellia Blvd
    Covington, LA 70433

How Are We Doing?

Experiencing an event that results in an insurance claim is stressful, our goal is to make the claims portion easy. If you've filed a claim with us, we want to hear from you. Please complete our survey and let us know how we're doing.